Switch billing period

Move an instance between monthly and yearly billing on the same plan.

You can move an instance from monthly to yearly billing, or from yearly to monthly. The plan stays the same. For the prices, see Plans and prices.

Switch

1. Open the instance and click Billing in its sidebar.
2. In the Subscription card, click Switch to yearly (or Switch to monthly if you pay yearly).
3. Read the dialog. It shows the new price, which starts today, and says “The change is prorated against what you have already paid, and any difference is charged to your saved payment method now.”
4. Click Switch. To keep your current period, click Cancel.

You see “Switching to yearly billing.” or “Switching to monthly billing.”

If the payment fails, your billing period does not change.

When you can switch

The switch button shows only when all of these are true:

• the subscription is Active;
• you have not cancelled it (the status is not Cancels at period end);
• no payment for the instance is still processing.

Before your first payment, the Subscription card reads “No subscription yet. It starts once you have paid.” The instance keeps the period you chose at checkout.

A payment is processing

While a payment for the instance is still going through, the switch button is hidden. The Billing tab shows A payment is processing instead.

This is often the charge from a switch you just made. A switch takes effect once its payment goes through, and you cannot switch again until then. A UPI payment can take up to two days.

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